How to Install the N Computing v Space Software

Install the N Computing v Space Software

This user manual applies to vSpace 4, 5 and 6 for Windows. For vSpace on Linux, please refer to the separate Installation Guide for Linux provided with the Linux software download. Note that screen shots included below for reference may vary slightly depending on the version of vSpace and the operating system you are installing.
 
IMPORTANT! Per the instructions below, always check the NComputing website for the latest vSpace software. The software on the CD in your package may not be the latest version.

•  You can view a chart specifying which version of vSpace is the latest for which operating system in the NComputing Knowledge Base (http://www.ncomputing.com/kb/) by searching on “vSpace Operating System Support Matrix.” Or click directly on this link: vSpace Operating System Support Matrix
• You can download the appropriate version by visiting the Software Download Center (http://www.ncomputing.com/softwaredownload) – note that the software download center will include Release Notes specific to that release – it is very important to read these release notes prior to installation.
• In addition, the latest version of this user manual is posted on the Documentation page in the Support section of the website
  (http://www.ncomputing.com/documentation)

 

 NOTE: The vSpace software is hardware protected and cannot be used if an X-series PCI card is not present in the host PC at runtime.

Installing vSpace 4 and 5 

This section describes how to install vSpace 4 and 5. Proceed to the next section for instructions on installing vSpace 6.

1. Turn on the host PC. After Windows starts, it will automatically bring up a dialog box called “Found New Hardware Wizard.”

[ Do not install anything from Windows Update for the X350/X550 PCI card. Simply \click “Cancel” on this screen.]

2. Insert the software installation CD into the host PC's CD drive.

[ If the installer does not automatically launch, go to "My Computer," open the CD drive icon, and manually start the installation using the .exe file.]

3. At the installation screen, follow the prompts to install the software. 
Before actual installation starts, the software may attempt to connect to the Internet tocompare the software version on the CD with the latest software version on the NComputing update server. If there is a later version on the NComputing server, a
prompt will appear to ask if you want to use the version on the CD or if you want to download the latest version (installation of the latest software is always recommended).

NOTE: You can also skip using the CD to install vSpace, and simply go to the Software Download Center on the NComputing
website to get the latest software installation files.
 
4. At the installer’s "Welcome" screen, click on the "Next" button which will take you to the antivirus and firewall warning screen. Read and follow the instructions, and then click on the "Next" button.

5. At the software End User License Agreement and Terms of Use screens, read the agreements and if you agree, click on the "I agree" checkbox, and then click on the "Next" button.

6. From the "Choose Destination Location" screen, you can choose to install vSpace in the default location, or you can navigate to a different location and install vSpace there. When you are finished, click on the "Next" button. 

7. At the "Create Password for Administrator" screen, select whether to use or disable use of an administrator password. If you choose to use an administrator password, enter it and retype it. Click on the "Next" button. 

Note:This password only applies to the vSpace software installed on the host PC. Resetting a forgotten password will require uninstalling and reinstalling the vSpace software. Therefore, the system administrator needs to manage this password carefully.

Note: The NComputing Administration Console allows you to administer vSpace software and parameters associated with the access devices on this PC. It will automatically be installed on this 
system.

At this point, one of the following “ready to copy files” screens will be displayed (vSpace 4 and 5). If this is the first time vSpace has been installed on this system, the “Create sys info file” check box will appear on the screen. Leave the box unchecked. Review your selections and click on the "Next" button.

Note: “Create sys info file” enables the Windows utility to create a system information file and place it in your My Documents folder. This process will create a record of your system’s configuration but it may take some time to create. This is only necessary if you are specifically asked to do so when interacting with NComputing Technical Support.

The vSpace software will then be installed.

8. At the "Add new users" pop-up, select whether or not you would like to add newusers to the system. If you click on the "Yes" button, the installation program will launch a screen to administer user accounts on the host computer. If you click the "No" button, the installation process will continue without bringing up the user administration screen.

If you choose to add or set up new User Accounts later, you can do so by going to Start->Control Panel->User Accounts. You can also search on “To add a new user to the \computer” in the Windows Help and Support Center for more information.

Note: It is strongly recommended that all users have their own user accounts to enable control of their own settings. If you click on the “Yes” button, the “Local Users and Groups” Windows utility (screen shot shown below) will be displayed on an otherwise blank overlay screen. You can right-click and select “New User…” to add each desired individual user account. When you are finished adding users, close the “Local Users and Groups” utility and you will be brought back to finish the vSpace installation process. 

9. At the "vSpace successfully installed" screen, click “Close” to end the installer, and select whether or not to immediately restart the computer (a restart is required before vSpace can be used). 

NOTE: During installation, you will be prompted to enter a default resolution setting for the X-series stations. After installing the software you can change the resolution for all stations connected to a single card from the Management Console. See the sections on the Management Console for your version of vSpace later in this manual for instructions on how to set the resolution.

IMPORTANT: Now proceed to the product registration section to register and activate your system (required for operation beyond 30 days and for sessions longer than 1 hour during the trial period).